How We Collect Personal Information
We may collect a variety of personal information from or about you or your devices from various sources, as described below.
If you do not provide your personal information when requested, you may not be able to use our Services if that personal information is necessary to provide you with our Services or if we are legally required to collect it.
A. Personal Information You Provide to Us.
Registration Information. When you sign up for an account to use our Services, we will ask you for your personal information, including your first and last name, email address, phone number, username, and password.
Information Provided by your use of the Services and EMS Suit. Once you begin using the Katalyst Training System, we may collect additional personal information about you, including your weight, height, date-of-birth, gender, fitness profile (including your fitness goals and activity levels), and information about your workouts provided to us by your EMS suit.
Purchases. When you purchase products or Services from us, we will collect personal information from you including your name, email address, mailing address, phone number, and sizing and body information such as your size, height, weight, and age. Your credit card information, billing information, or any other financial information necessary to complete your purchase (“Payment Information”) is processed by our third-party payment processors, and we do not collect, store, or process your Payment Information. For more information, please see the “Payment Processors” section below.
Communications. If you contact us directly, we may receive additional personal information about you. For example, when you contact us for support, we will receive your [first and last name, email address, and the contents of your communication]. If you subscribe to our marketing communications, we will collect personal information from you such as your [name and email address]. When we send you emails, we may [track whether you open them to learn how to deliver a better customer experience and improve our Services].
Careers. If you decide to apply for a job with us, you may submit your contact information and your resume online. We will collect the personal information you choose to provide on your resume, such as your education and employment experience. You may also apply through certain third-party websites. If you do so, we will collect the personal information you make available to us through those websites.
B. Personal information We Collect When You Use our Services.
Location Information. When you use our Services, if you allow us, we may collect location-based information including your Internet Protocol (IP) address, city, region, and country. We use location-based information to enhance your user experience, provide you with information on workout trends in your region, and to better understand where and how you and others are using our Services.
Device Information. We receive information about the device and software you use to access our Services, including your IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, geolocation information, mobile advertising or similar identifiers, and push notification tokens.
Usage Information. To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with them, such as [the pages or other content you view, the content you post, the information you upload, the searches you conduct, the length of time you spend on a page, objects such as hyperlinks you click on, and the dates and times of your visits].
Information from Cookies and Similar Technologies. We and our third-party partners may collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
Please review your web browser’s “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.
C. Personal Information We Receive from Third Parties.
We may receive personal information about you from third parties such as data, marketing, financing, or retail partners and combine it with other personal information we have about you.
D. Payment Processors.
How We Use the Personal Information We Collect
We use the personal information we collect:
To provide the Services and products;
To understand and analyze how you use our Services and develop new products, services, features, and functionality;
To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
To facilitate the connection of third-party services or applications;
For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable, or otherwise of interest to you;
To facilitate transactions or payments;
To generate de-identified or aggregated data for our business purposes;
To send you push notifications and text messages;
To find and prevent fraud, and respond to trust and safety issues that may arise;
For compliance purposes, including enforcing our Terms of Service or other legal rights, as may be required by applicable laws and regulations, or as requested by any judicial process or governmental agency; and
For other purposes for which we provide specific notice at the time the personal information is collected.
How We Share the Personal Information We Collect
We do not share or otherwise disclose your personal information except as described below or otherwise disclosed to you at the time of the collection.
Vendors and Service Providers. We may share personal information we receive with vendors and service providers retained in connection with the provision of our Services.
Marketing. We do not rent, sell, or share personal information about you with nonaffiliated companies for their direct marketing purposes unless we have your permission.
Marketing Partners. We may share your personal information with our marketing partners such as HubSpot to manage and send emails to you on our behalf.
Analytics Partners. We may use analytics services such as [Mixpanel, Google Analytics, and Firebase] to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources.
Advertising Partners. We work with third party advertising partners to show you ads that we think may interest you. Some of our advertising partners are members of the Network Advertising Initiative (http://optout.networkadvertising.org/?c=1#!/) or the Digital Advertising Alliance (http://optout.aboutads.info/?c=2&lang=EN). If you do not wish to receive personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving web-based personalized ads from member companies. You can access any settings offered by your mobile operating system to limit ad tracking, or you can install the AppChoices mobile app to learn more about how you may opt out of personalized ads in mobile apps.
As Required by Law and Similar Disclosures. We may access, preserve, and disclose your personal information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety. For the avoidance of doubt, the disclosure of your personal information may occur if you send any objectionable content on or through our Services.
Merger, Sale, or Other Asset Transfers. We may transfer your personal information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.
Consent. We may also disclose your personal information with your permission.
Location Information. You can prevent your device from sharing precise location information at any time through your device’s operating system settings. However, location is core to our Services and without it, we may not be able to provide with all the functionality our Services.
Marketing Communications. You can unsubscribe from our promotional emails via the link provided in the emails. Even if you opt-out of receiving promotional messages from us, you will continue to receive administrative messages from us.
Do Not Track. There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.
We make reasonable efforts to protect your personal information by using physical and electronic safeguards designed to improve the security of the personal information we maintain. However, as no electronic transmission or storage of personal information can be entirely secure, we can make no guarantees as to the security or privacy of your personal information.
Our Services are hosted in the United States and intended for visitors located within the United States. If you choose to use our Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data from the U.S. to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to our Services, you consent to such transfer, storage, and processing.
Update Your Information or Pose a Question
If you have any questions, comments, or concerns about our processing activities, please email us at firstname.lastname@example.org or write to us at Katalyst Inc, 1201 Third Avenue, Suite 2200, Seattle, WA, US, 98101.